Would have given 4 stars if we were not woken up at 3:30am to the sound of a fire alarm and rushed outside to evacuate in -1 degree weather. Now we are all sitting in the lobby and none of us have any idea what’s going on, are freezing cold, and are not receiving any kind of explanation as to what the problem is. Hoping that they grant us a full refund. All we want to do is go back to sleep!!!
Wonderful hotel. Front staff seems to genuinely care and welcome guests like they are family. Rooms are great, clean, up dated. Love the facilities. The breakfast restaurant is great. The made to order items come out fresh, well prepared and super tasty. Not a huge fan of the coffee... But the wonderful reelection of juices and such made me forget about it. Great place to spend some time
The staff are super thoughtful. For example: it was cold, so to help people warm up, there was a hot chocolate bar by check-in. They could have gotten away with just mixing some Swiss Miss and leaving some marshmallows, and people would have been pleased just to be able to warm up... but that wasn't enough for these guys. The hot chocolate was hand mixed from steamed milk and real cocoa, and each batch was subtly flavored a little different from the last - one was lightly cinnamoned, another had a hint of vanilla, a third was a rich German chocolate. Little things like that take an experience from "good enough" to "memorable." We will definitely be staying here again.
Comfortable bed with a variety of different pillows, flat, full so one can choose which one fits best. Did have so noisy people on this floor with someone leaving an empty beer bottle outside my door, kicked it over when I left for day. They were not loud all night but did wake me up three times. Wish restaurant and bar opened earlier both A.M. and P.M.
The hotel is so clean and well maintained. The staff is so courteous and helpful. The rooms AMAZING. I would definitely come back.
Hilton Garden Inn Hartford North Bradley Int L Airport is a US Lodging based in Windsor, Connecticut. Hilton Garden Inn Hartford North Bradley Int L Airport is located at 555 Corporate Dr, Windsor, CT 06095, USA.
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