So disappointed in the grooming experience here. Dropped off our dog at 9:30 am and went back to check on her 3.5 hours later and they had only washed her thus far because there was only one person working that day and they were far behind. I am not blaming the groomer. Maybe a reschedule or a heads up that That would be the situation if we kept our appt that day would have been great.
Neat. Clean. Good customer services. The exotic animals seem content with their caged environment. Slow (but not long) lines.
The service was poor. I asked for help to purchase fish. I heard overhead announcement, but no one came. I look around three employees chatting away up against the wall. A separate employee actually at register working. People in Enfield Petco are much nicer. Plus, better selection of saltwater fish.
Bought a hamster that I noticed had a malocclusion (misaligned, broken teeth) because I knew they had not been feeding her the proper mashed food she needs. When I mentioned it to the worker, she was very friendly and admitted that the store really didn't have the small animal's best interest in mind. The manager then approached and informed me that the hamster was perfectly fine, and this was a normal thing that happened often. I let him know that this is not at all true, and it doesn't take a genius to realize when there is something off about an animal. Later found out that this hamster has hydrocephalus, a cranial deformity due to improper breeding methods. So much for perfectly fine, I'm just glad we saved this girl before it was too late. Do not shop here, end of story.
Happy FurBabies after they had nice baths & nail trims in the Grooming Salon - it was a joy to watch them go in wagging & then come out Clean & Happy & Nice Pet Perfumed (0;} Percy & Kai Approved
Petco Animal Supplies is a US Store based in Windsor, Connecticut. Petco Animal Supplies is located at 1065 Kennedy Rd, Windsor, CT 06095, USA.
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